Why can my appointment take such a long time?
Every patient at our practice is seen as an individual and the care provided needs to be specific. According to appointment booking time you will be seen in order by the Orthoptist who will conduct the initial examination. Depending on your eye condition we will then need to perform a number of tests and investigations, some of which may be urgent. Each test performed is different, where some can take up to 45 minutes to be performed. In addition, sometimes you will need to have eye drops instilled, which take a period of time to have their effect.
Unfortunately, eye examinations can be unpredictable and the factors described above can slow down or speed up the flow of our practice. However, every effort is made by our staff to customise our bookings so that we can see patients as quickly as possible on the day.